Customer Service Representative
3 days ago
Customer Service Representative - Store Support
**Job Summary**
We are seeking a highly skilled Customer Service Representative to join our team at Sheetz. As a key member of our distribution team, you will be responsible for resolving store-related issues and directing customers to the appropriate individuals within the supply chain for resolution.
**Key Responsibilities**
* Resolve store customer issues relating to deliveries, delivery times/schedules, pricing, invoices, and credits.
* Direct store customer questions, requests or concerns to the appropriate individuals within the supply chain for resolution.
* Follow up on all store customer related issues to ensure customer satisfaction.
* Allocation (Force Shipments) / Data Entry
* Act as a liaison between all SDS departments.
* Enter data accurately.
**Requirements**
* High School degree / GED required
* Technical / Trade training / Sheetz training preferred
* 2 years customer service experience required
* None required
* General Office Equipment
**What We Offer**
* A dynamic and supportive work environment
* Opportunities for professional growth and development
* Competitive compensation and benefits package
**How to Apply**
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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