Pharmacy Operations Supervisor

1 week ago

Chillicothe, Ohio, United States UnitedHealth Group Full time

Explore Opportunities with UnitedHealth Group. A career with UnitedHealth Group signifies your involvement in a collaborative initiative aimed at supporting behavioral health and addiction treatment communities. We go beyond merely dispensing medications; we strive to enhance lives positively. Individuals grappling with significant mental or chronic health issues, along with their caregivers, possess compelling narratives, and at UnitedHealth, we become their advocates and partners. As part of a coordinated care team, we collaborate with community-based providers and others to ensure that individuals with intricate health conditions receive appropriate medications and adhere to their treatment regimens. Our tailored services, including in-clinic pharmacies and medication management, are pioneering a new standard of care.

UnitedHealth Group encompasses a pharmacy care services division that is integrated within a leading information and technology-enabled health services enterprise dedicated to optimizing the healthcare system for all. We invite you to embark on a journey of Caring. Connecting. Growing together.

The Pharmacy Operations Supervisor plays a pivotal role, significantly influencing our clients and clinic collaborators by providing guidance on our pharmaceutical care services and benefits. This position is accountable for the financial, clinical, and quality aspects of pharmacy services and will manage the daily functions of a pharmacy, including the dispensing of prescription medications and engaging in personalized consultations with clients. Mentoring, developing, and overseeing pharmacy personnel is also a crucial aspect of this role. The supervisor will act as a talent steward, proactively seeking exceptional candidates for pharmacy positions.

Key Responsibilities:

  • Foster an outstanding experience for clients and clinic partners, continuously nurturing strong relationships to proactively address their needs.
  • Serve as a resource for clinical staff, engaging with their teams to achieve clinical outcomes.
  • Provide counsel and education to patients regarding medication usage, potential side effects, schedules, and any personal inquiries.
  • Ensure compliance with policies and standards in alignment with state and federal regulations.
  • Conduct wellness services, including immunizations and preventive care.
  • Drive financial success and identify growth opportunities within the pharmacy.
  • Inspire, develop, and mentor pharmacy staff to help them reach their full potential and deliver exceptional service.
  • Establish a supportive team environment that promotes compassion and embodies our core values and culture.
  • Actively promote recruitment opportunities and attract top talent to our pharmacies.
  • Analyze key performance indicators with pharmacy staff to identify trends and areas for improvement.
  • Conduct workforce and business planning to ensure operational excellence.
  • Build strong relationships with the community, stakeholders, and clinic partners to meet all needs and enhance the pharmacy business.
  • Implement marketing strategies and materials to promote all pharmacy services.

Your contributions will be acknowledged and rewarded in an environment that challenges you while providing clear guidance on achieving success in your role, along with opportunities for development in other areas of interest.

Required Qualifications:

  • Bachelor's degree in Pharmacy or PharmD.
  • Active pharmacist's license in the state of Ohio.
  • Active pharmacist's license in the state of Kentucky or willingness to obtain licensure.
  • Certified immunizer or willingness to become certified within three months of hire.
  • Willingness to complete LAI Training.

Preferred Qualifications:

  • 3+ years of experience in pharmacy leadership.

Management Success Practices:

  • Customer-Centric Approach: Leaders focus on understanding customer needs and designing processes to enhance their experience.
  • Talent Development: Managers ensure the right talent is positioned effectively, providing ongoing coaching and feedback to support career growth.
  • Communicating Purpose: Effectively communicate the organization's vision, values, and goals to align team efforts.
  • Building High-Performing Teams: Foster a collaborative team culture with clear roles and responsibilities.
  • Ensuring Results: Deliver results through team accountability and responsiveness to feedback.
  • Technical Expertise: Leaders possess industry knowledge and continuously seek to learn and improve.

At UnitedHealth Group, our mission is to empower individuals to lead healthier lives and enhance the healthcare system for everyone. We believe in equitable access to health for all individuals, regardless of race, gender, sexuality, age, location, or income. We are committed to addressing health disparities and improving health outcomes, which is a core priority reflected in our mission.

Diversity fosters a healthier environment: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group maintains a drug-free workplace. Candidates are required to pass a drug test prior to employment.

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