Team Supervisor

2 weeks ago


Chillicothe, Ohio, United States Mt. Orab Dunkin Baskin Robbins Full time
Job Overview

We are seeking an enthusiastic and dedicated Shift Leader to enhance our vibrant work environment at Mt. Orab Dunkin/ Baskin Robbins. This role is essential in ensuring that our daily operations run smoothly and efficiently.

Reporting Structure

Reports To: Management Team, General Manager, and Owners

Role Summary

The Shift Leader plays a crucial role in the management team, collaborating closely with the management and ownership to meet the operational goals of our retail establishment.

This position requires strong decision-making skills, problem-solving abilities, and effective management of store operations in the absence of higher management.

Key Responsibilities
  • Ensure optimal efficiency and organization across all store operations.
  • Assist in the orientation, training, and development of team members to meet operational standards.
  • Oversee the management and organization of all documentation related to store procedures.
  • Ensure team compliance with established company policies and operational standards.
  • Maintain store presentation and product display according to company guidelines.
  • Achieve specific departmental goals regarding cleanliness, organization, and inventory management.
  • Support team members during busy periods or scheduling conflicts.
  • Handle sales transactions, returns, and special orders, ensuring accurate documentation.
  • Safeguard all company property and prevent loss of merchandise.
  • Assist in managing the sales floor and staff effectively.
  • Keep management informed of significant activities and issues.
Required Skills
  • Ability to develop and mentor team members, fostering strong relationships.
  • Exceptional customer service skills.
  • Effective management of store operations.
  • Clear and concise communication skills, with the ability to listen and provide instructions.
  • Proficiency in operating necessary equipment for the role.
Job Requirements
  • Availability to work at least two shifts during the weekend (Friday-Sunday).
  • Willingness to work the hours required for opening and/or closing the store.
Benefits

Benefits will be available based on the position.


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