Team Supervisor

1 week ago


Chillicothe, Ohio, United States Mt. Orab Dunkin Baskin Robbins Full time
Job Overview

We are seeking a dedicated and enthusiastic Shift Leader to enhance our vibrant team at Mt. Orab Dunkin/ Baskin Robbins. This role is perfect for individuals who thrive in a dynamic environment and are eager to contribute to our success.

Key Responsibilities
  • Reporting Structure: This position reports directly to the Managers, General Manager, and Owners.
  • Team Oversight: Supervise and guide team members to ensure operational excellence.
  • Operational Leadership: Collaborate with management to meet daily operational goals and maintain high standards.
Essential Duties

The Shift Leader plays a crucial role in the management team, ensuring that all store operations run smoothly. Responsibilities include:

  • Ensuring optimal efficiency and organization across all store processes.
  • Facilitating the training and development of team members to meet operational expectations.
  • Managing all paperwork related to store operations and ensuring compliance with company policies.
  • Maintaining store presentation and cleanliness to align with company standards.
  • Supporting team members during busy periods and resolving scheduling conflicts.
  • Processing transactions accurately and safeguarding all property.
  • Preventing loss and damage to merchandise.
  • Keeping management informed of significant activities and issues.
Skills and Qualifications
  • Proven ability to develop and train staff effectively.
  • Exceptional customer service skills.
  • Strong operational management capabilities.
  • Clear and effective communication skills.
  • Proficiency in operating necessary equipment.
Requirements
  • Availability to work at least two shifts during the weekend (Friday-Sunday).
  • Willingness to work hours necessary for store opening and closing.

Benefits: Various benefits are available based on the position.


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