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Guest Services Supervisor

2 months ago

Chillicothe, Ohio, United States Hampton Inn & Suites Full time
Position Overview

We are seeking a qualified individual to fill the role of Front Desk Manager at Hampton Inn & Suites. This full-time position plays a crucial role in our operations, reporting directly to both the Sales Manager and the General Manager.

Key Responsibilities

The successful candidate will be responsible for:

  • Exemplifying exceptional communication skills while interacting with guests and staff.
  • Demonstrating prior experience in the hospitality sector, particularly in customer service, sales, and front desk operations.
  • Training and mentoring team members in customer service excellence, operational procedures, and sales techniques.
  • Understanding and managing sales objectives to surpass revenue goals and adhere to departmental budgets.
  • Completing front desk shifts, creating work schedules, and conducting employee evaluations.
Qualifications

This role requires a flexible schedule to accommodate guest needs and support team members effectively.

Compensation and Benefits

The position offers a competitive salary along with a comprehensive benefits package, which includes:

  • Paid Time Off
  • Simple Retirement Plan
  • Health Benefits
  • Complimentary Life Insurance

We look forward to finding a dedicated professional to enhance our front desk operations.