Hospitality Representative

4 weeks ago


Lubbock, Texas, United States Dimension Hospitality Full time

Dimension Hospitality is seeking a Hospitality Representative to join our front desk team. As a Hospitality Representative, you will be responsible for providing exceptional guest service, handling reservations, and ensuring a smooth check-in process. About the Role

You will be the first point of contact for our guests, so we're looking for someone with a warm smile, excellent communication skills, and a passion for delivering top-notch customer service.

Key Responsibilities

  • Registration of guests, assignment of rooms, and provision of room keys.
  • Answering inquiries about hotel services, registration, and local directions.
  • Maintaining accurate records of guest accounts and room availability.
  • Processing payments and handling cash transactions.

Requirements

We are looking for individuals with excellent communication skills, a strong work ethic, and a passion for delivering exceptional guest experiences. Essential Skills and Qualifications:

  • High School Diploma or equivalent.
  • Minimum 3 months experience in hospitality, general office, accounts receivable, or customer service.

Compensation and Benefits

We offer a competitive salary range of $13-$14 per hour, depending on experience and qualifications. This role is a great opportunity to start your career in hospitality and grow with our team.



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