Compliance and Risk Leader

7 days ago

New York, New York, United States American Express Full time
About the Role

We are seeking a highly skilled Operational Risk Manager to join our team at American Express. As a key member of our Risk Management department, you will play a critical role in identifying, assessing, and mitigating operational risks that could impact our business.

Key Responsibilities:

  • Manage several large-scale Operational Risk programs, including New Product Governance, Third Party Lifecycle Management, Business Self-Testing Monitoring, Corrective Action/Loss Event Resolution, and Process Risk Self-Assessments.
  • Be a trusted partner to other US Consumer partner teams in supporting them in meeting their expectations, and in doing so, operate efficiently while using centers of excellence where applicable, but also ensuring strong business focus and presence.
  • Maintain a strong working knowledge related to US Consumer products and features to learn standard methodologies by reviewing industry trends and publications, and network with professional advisors, experts, and peers.
  • Independently assess operational risks, challenge our historical practices, and work creatively with business partners to improve processes.
  • Partner with Compliance and Legal to ensure products and processes comply with applicable laws, regulations, and policies with effective controls and rigorous testing to prove compliance.
  • Help implement the next generation of control testing and monitoring using automation and key risk indicators, and set thresholds for review or action for different risk types.
  • Identify themes and tendencies that indicate emerging operational risks by analyzing data and trends.
  • Represent US Consumer Operational Risk management activities in relevant governance forums, management committees, and internal/external reviews.
  • Effectively communicate findings and key takeaways to business partners to drive necessary responses and action.
  • Help drive pragmatic business decisions on complex customer/shareholder issues.

Requirements:

  • A strong sense of ownership and responsibility.
  • Independent, self-motivated, with an ability to adapt and be flexible in a team environment.
  • Logical, consultative, and adaptive and agile relating to change, ambiguity, and informed risk taking.
  • Outstanding problem-solving skills (issue identification, problem structuring, analysis, development of recommendations).
  • Proficiency with Microsoft Office, especially MS Excel and PowerPoint.
  • Multi-tasker who can manage multiple streams of work concurrently.
  • Maintains a sense of urgency and critical thinking with the ability to prioritize/multi-task.
  • Capability of translating data-driven insights into actionable results.
  • Ability to inspire change, influence without authority, and deliver results across functions and geographies.
  • Proven ability to build business cases, manage projects, and improve processes.
  • Positive energy, collaboration, and excellent communication skills are a must.
  • Prior leadership experience and knowledge in Operational Risk, Business Operations, Technology, Internal Audit, Compliance, or related fields with demonstrated experience in collaborating with management at various levels.
  • Bachelor's or master's degree in Business, Finance, Engineering, or Computer Science, preferred.

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