Customer Service Representative
4 days ago
At Gabrielli Truck Sales, we are seeking a highly skilled and professional Receptionist to join our team. As a Receptionist, you will be the first point of contact for our customers and will play a crucial role in providing exceptional customer service.
Key Responsibilities:
- Greets showroom customers and determines the nature of their visit.
- Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson.
- Answers incoming phone calls, directs callers to the appropriate department or individual, or takes a thorough message.
- Communicates with callers and visitors in a professional, friendly, and efficient manner.
- Obtains basic demographic information about each customer and enters data into our prospect tracking system.
- Communicates messages to the appropriate parties in a timely manner.
- Types memos, correspondence, reports, and other documents.
- Assists the F & I manager and performs other clerical duties as requested.
Requirements:
- High School Graduate
- Very Strong Communication skills
- Basic math skills
Benefits:
- Medical and Dental plan
- Paid Holidays
- Paid vacation and sick/personal time
- 401k with an employer match
- EMPLOYER Paid Life insurance benefit
- Gym Reimbursement program
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