Care Coordinator
2 days ago
Job Summary:
As a Care Coordinator at ABConsulting BK NYC LLC, you will play a critical role in managing the intake process for new clients. This includes initial assessments, verifying client eligibility and insurance coverage, and scheduling home visits and follow-up appointments. You will also maintain accurate and up-to-date records, provide excellent customer service, and assist with training and onboarding of new staff members.
Key Responsibilities:
Manage the intake process for new clients, including initial assessments and verification of client eligibility and insurance coverage.
Schedule initial home visits and follow-up appointments, ensuring comprehensive care plans are in place.
Maintain accurate and up-to-date records in compliance with company policies and regulatory requirements.
Provide excellent customer service and support to clients and their families, addressing their concerns and needs in a timely and professional manner.
Assist with training and onboarding of new staff members, ensuring they have the necessary skills and knowledge to perform their duties effectively.
Requirements:
1-3 years of experience as a Care Coordinator or in a similar role, preferably in a home care setting.
Strong understanding of the home care process and familiarity with HHA Exchange.
Excellent communication and interpersonal skills, with the ability to work effectively with clients, caregivers, and healthcare professionals.
Detail-oriented with strong organizational and multitasking abilities, ensuring accurate and timely completion of tasks.
Proficiency in Microsoft Office and other relevant software, with the ability to learn new systems and technologies quickly.
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