Operations Director

5 days ago


Greensboro, United States TAT Piedmont Full time
Operations Manager Job Description

The Operations Manager will play a crucial role in driving the success of TAT Piedmont by overseeing the day-to-day activities of the organization. This includes implementing Visual Standard Work, recruiting and developing a high-performing team, and communicating job expectations to ensure seamless operations.

Key Responsibilities:
  • Implement and maintain Visual Standard Work to optimize processes and improve efficiency.
  • Recruit, select, train, and develop a high-performing team to drive business results.
  • Communicate job expectations and performance goals to ensure alignment with company objectives.
  • Plan and review compensation actions to ensure fair and competitive pay practices.
  • Address supply chain challenges by managing inventory levels and optimizing logistics.
  • Contribute to strategic planning and reviews by providing operations insights and recommendations.
  • Prepare and implement production, productivity, quality, and customer-service standards to drive business growth.
  • Analyze process workflow, employee, and space requirements to optimize operations.
  • Maintain a safe and healthy work environment by enforcing standards and procedures.
  • Accomplish operations and organization mission by completing related results as needed.
  • Meet or exceed operations labor budget expectations.
  • Manage staff levels, wages, hours, and contract labor to revenues.
  • Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees.
  • Run a safe, injury/accident-free workplace.
  • Review and approve all operational invoices and ensure timely submission for approval.
  • Communicate customer issues with operations team and devise ways to improve the customer experience.
  • Work closely with Director and management team to set and/or implement policies, procedures, and systems.
  • Communicate all operating policies and/or issues at department meetings.
  • Work closely with the inventory Director and team to analyze inventory and optimize purchasing.
  • Communicate with Director and safety department to ensure compliance with OSHA and other governmental regulations.
Requirements:
  • Bachelor's degree in business administration, engineering, manufacturing operations, or related field.
  • Five-plus years of senior leadership experience in a complex MRO manufacturing environment.
  • Dedicated change agent with a customer-centric focus.
  • Proven leader with experience driving drastic improvement in performance output.
  • Ability to work under pressure and within tight schedule constraints.
  • Demonstrable experience developing, implementing, and leading lean/continuous improvement strategies.
  • Proven success in achieving and maintaining OTD and TAT goals.

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