Operations Director
5 days ago
The Operations Manager will play a crucial role in driving the success of TAT Piedmont by overseeing the day-to-day activities of the organization. This includes implementing Visual Standard Work, recruiting and developing a high-performing team, and communicating job expectations to ensure seamless operations.
Key Responsibilities:- Implement and maintain Visual Standard Work to optimize processes and improve efficiency.
- Recruit, select, train, and develop a high-performing team to drive business results.
- Communicate job expectations and performance goals to ensure alignment with company objectives.
- Plan and review compensation actions to ensure fair and competitive pay practices.
- Address supply chain challenges by managing inventory levels and optimizing logistics.
- Contribute to strategic planning and reviews by providing operations insights and recommendations.
- Prepare and implement production, productivity, quality, and customer-service standards to drive business growth.
- Analyze process workflow, employee, and space requirements to optimize operations.
- Maintain a safe and healthy work environment by enforcing standards and procedures.
- Accomplish operations and organization mission by completing related results as needed.
- Meet or exceed operations labor budget expectations.
- Manage staff levels, wages, hours, and contract labor to revenues.
- Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees.
- Run a safe, injury/accident-free workplace.
- Review and approve all operational invoices and ensure timely submission for approval.
- Communicate customer issues with operations team and devise ways to improve the customer experience.
- Work closely with Director and management team to set and/or implement policies, procedures, and systems.
- Communicate all operating policies and/or issues at department meetings.
- Work closely with the inventory Director and team to analyze inventory and optimize purchasing.
- Communicate with Director and safety department to ensure compliance with OSHA and other governmental regulations.
- Bachelor's degree in business administration, engineering, manufacturing operations, or related field.
- Five-plus years of senior leadership experience in a complex MRO manufacturing environment.
- Dedicated change agent with a customer-centric focus.
- Proven leader with experience driving drastic improvement in performance output.
- Ability to work under pressure and within tight schedule constraints.
- Demonstrable experience developing, implementing, and leading lean/continuous improvement strategies.
- Proven success in achieving and maintaining OTD and TAT goals.
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