Operations Director
4 weeks ago
The Operations Director at Restaurant Technologies is responsible for leading high-performance teams within assigned depots to achieve depot results. This role collaborates with the General Manager to drive success through effective people leadership, customer service, and operational performance.
Key Responsibilities:
- People Leadership: Develop, manage, and coach depot employees to drive high performance and Restaurant Technologies values. Lead the implementation of systems and processes to maintain a highly engaged workforce.
- Customer Service & Reliability: Execute high levels of customer service in an efficient manner, collaborating with Regional Planner, Ops Support Admin, and other functional partners to ensure customer demand is met.
- Operational Performance: Achieve depot operations performance through continuous improvement practices and leading Operational Excellence. Manage depot expenses, service, and distribution performance through efficient operations.
- 5+ years' experience in operations
- 2+ years of management experience
- Proven track record in managing customer service challenges resulting in mutual wins
- Ability to motivate others and build highly engaged and effective teams
- Experienced in leading teams for high performance, including managing performance, coaching, handling conflict, and developing employees
Location: Restaurant Technologies is a growing company with a presence in multiple locations across the U.S.
Salary: This is an Exempt position with a base salary and annual bonus potential of up to 15%.
Culture & Benefits:
Restaurant Technologies values its employees and offers a comprehensive benefits package, including professional development, competitive healthcare coverage, incentives, and a healthy work-life balance. We've earned recognition as a 'Best Place to Work' and consistently rank among Minnesota's Fastest Growing Companies.
Who We Are:
Restaurant Technologies is the leading provider of bulk cooking oil management services to the food service industry. Our solution is environmentally sound, highly efficient, and creates a safer, more productive work environment for restaurant personnel. With over 35,000 existing customers, we're an established, profitable mid-sized company poised for double-digit growth in the coming year.
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