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Customer Service Representative

2 months ago

Summerville, South Carolina, United States BJ's Wholesale Club Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional service to our members, processing transactions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Process member purchases in a courteous and friendly manner, including verifying, renewing, and upgrading membership products
  • Scan merchandise and accept various forms of payments
  • Provide excellent member service in an efficient and productive manner
  • Maintain the overall cleanliness of the front-line department
  • Support the application of club policies, procedures, and compliance
Requirements
  • Basic math skills preferred
  • Prior cashier or sales experience preferred
  • Ability to work in a fast-paced environment and meet productivity expectations
What We Offer
  • A collaborative and inclusive work environment
  • Opportunities for growth and development
  • A competitive compensation package, including a starting hourly rate of $14.00
About Us

BJ's Wholesale Club is a leading membership-based retailer offering a wide range of products and services to our members. We are committed to providing exceptional service and value to our members, and we are seeking individuals who share our values and are passionate about delivering outstanding customer experiences.