Full Time Branch Ambassador
4 weeks ago
We're seeking a highly motivated and customer-focused Branch Ambassador to join our team at Capital One. As a Branch Ambassador, you will play a vital role in delivering an exceptional customer experience and helping our customers achieve their financial goals.
Key Responsibilities- Customer Service: Provide top-notch customer service to our customers, answering their questions and resolving their issues in a timely and professional manner.
- Product Knowledge: Develop and maintain a deep understanding of our products and services, and use this knowledge to help customers make informed decisions about their financial needs.
- Transaction Processing: Process a wide range of transactions, including check cashing, deposits, transfers, and withdrawals, while maintaining a high level of accuracy and attention to detail.
- Fraud Mitigation: Monitor and report any suspicious activity to prevent fraud and maintain the security of our customers' accounts.
- Team Collaboration: Work closely with our branch team to achieve sales and customer service goals, and provide support and guidance to colleagues as needed.
- Continuous Learning: Stay up-to-date on new products, services, and technologies, and participate in ongoing training and development to enhance your skills and knowledge.
- Education: High school diploma or equivalent required; associate's degree or higher preferred.
- Experience: At least 1 year of retail, sales, or customer service experience required; 2+ years of experience preferred.
- Cash Handling: At least 6 months of cash handling experience required.
Capital One is a leading financial services company that is committed to helping our customers achieve their financial goals. We offer a comprehensive benefits package, including health, financial, and other benefits that support your total well-being. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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