Full Time Branch Ambassador Position

3 weeks ago


Silver Spring, Maryland, United States Capital One Full time
About the Role

We are seeking a highly motivated and customer-focused Branch Ambassador to join our team at Capital One. As a Branch Ambassador, you will play a vital role in delivering an exceptional customer experience and providing expert guidance on our products and services.

Key Responsibilities
  • Provide personalized support to customers, addressing their financial needs and concerns.
  • Utilize your product knowledge to recommend solutions that meet customers' goals and objectives.
  • Work collaboratively with colleagues to ensure seamless customer interactions and efficient branch operations.
  • Stay up-to-date on product offerings and services, ensuring you can effectively communicate their value to customers.
  • Contribute to a positive and inclusive branch environment, fostering a culture of teamwork and customer-centricity.
Requirements
  • High School Diploma or equivalent required; Associate's degree or higher preferred.
  • At least 1 year of retail, sales, or customer service experience; 6 months of cash handling experience.
  • Excellent communication and interpersonal skills, with a passion for delivering exceptional customer experiences.
What We Offer

Capital One is committed to providing a comprehensive benefits package, including health, financial, and other perks that support your total well-being. We are an equal opportunity employer, dedicated to diversity and inclusion in the workplace.



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