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Customer Service Representative
1 month ago
Partners Personnel is seeking a Customer Service/Call Center Representative for our client in the Augusta, ME area. This is a contract-to-hire position, offering great benefits upon hire.
Schedule: Sunday 10:00 am to 5:00 pm, Monday-Thursday 8:00 am to 5:00 pm, on-site.
Compensation: $36,400 to $40,560 DOE.
Job Responsibilities:
First point of contact for customers, answering inquiries about orders and providing information about products and company policies.
Liaise between client and Sales Account Representative and other internal departments.
Answer inbound calls, troubleshoot, and resolve issues.
Process orders and transactions.
Attend training and customer service meetings.
Provide information to other departments based on customer feedback.
Perform other duties as assigned.