Executive Client Liaison
2 weeks ago
Paysafe is a leading payments platform that serves merchants and consumers in the global entertainment sectors. Our core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions.
With over 25 years of online payment experience, an annualized transactional volume of $140 billion in 2023, and approximately 3,200 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in over 40 currencies around the world.
Job SummaryWe are seeking an experienced Executive Client Specialist to service our top Paysafe partner accounts. The successful candidate will be responsible for resolving client issues, providing exceptional customer service, and exceeding client expectations.
Key Responsibilities- Provide timely and accurate information to our partners
- Assist agents with technical questions
- Articulate how a new account is received, underwritten, and booked
- Answer questions regarding underwriting guidelines
- Answer questions regarding card processing industry and products
- Adhere to company and department's attendance and punctuality policy and procedure
- Evaluate competitor's financial statements and create cost comparison
- Respond/resolve to complaints & conflicts
- Handle operational details
- Explain policies and procedures
- Explain and consolidate residuals
- Research merchant accounts on partner's behalf
- Work as liaison for our partners with internal departments
- Work as initial escalation point for partner issues
- Track and report daily individual representative Salesforce cases, calls taken, logged in time and rolled calls
- Track and report daily/weekly/monthly department statistics including Salesforce cases, and accumulated calls
- Bachelor's Degree or 4 years' equivalent industry experience
- 2 Years' Bankcard experience
- Minimum 1 year in a Sales Support role with proven progressive responsibility and leadership capabilities
- Customer service / relationship building experience
- Leadership or Supervisory experience a plus, but not required
- Merchant acquisition/processing experience
We value humility, high trust & autonomy, a desire for excellence and meeting commitments, strong team cohesion, a sense of urgency, a desire to learn, pragmatically pushing boundaries, and accomplishing goals that have a direct business impact.
We encourage you to apply even if your experience does not exactly align as we value diverse thoughts, experience, and backgrounds.
-
Executive Client Specialist
12 hours ago
Jacksonville, Florida, United States Paysafe Full timeAbout Paysafe:Paysafe is a leading payments platform that enables businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 25 years of online payment experience, an annualized transactional volume of $140 billion in 2023, and approximately...
-
Executive Client Specialist
4 weeks ago
Jacksonville, Florida, United States Paysafe Full timeAbout PaysafePaysafe is a leading payments platform with a strong track record of serving merchants and consumers in the global entertainment sectors. Our core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions.With over 25...
-
Executive Client Specialist
3 weeks ago
Jacksonville, Florida, United States Paysafe Full timeAbout PaysafePaysafe is a leading payments platform with a strong track record of serving merchants and consumers in the global entertainment sectors. Our core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions.Job SummaryWe...
-
Executive Client Specialist
3 weeks ago
Jacksonville, Florida, United States PAYSAFE Full timeAbout PaysafePaysafe is a leading payments platform with a strong track record of serving merchants and consumers in the global entertainment sectors.Our core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions.We have over 25...
-
Executive Client Specialist
1 week ago
Jacksonville, Florida, United States PAYSAFE Full timeAbout PaysafePaysafe is a leading payments platform with a strong track record of serving merchants and consumers in the global entertainment sectors.Our core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions.We have over 25...
-
Executive Transportation Specialist
3 weeks ago
Jacksonville, Florida, United States Premier Executive Transportation Inc Full timeJob DescriptionJob Summary:Premier Executive Transportation Inc is seeking a highly skilled and experienced Executive Transportation Specialist to join our team. As an Executive Transportation Specialist, you will be responsible for providing exceptional transportation services to our elite clients, including senior executives, celebrities, and government...
-
Client Services Liaison
4 hours ago
Jacksonville, Florida, United States The Bank of America Corporation Full timeAbout Our TeamWe are a team of dedicated professionals at The Bank of America Corporation, working together to deliver exceptional client experiences and drive responsible growth. Our mission is to help make financial lives better through the power of every connection.Job SummaryWe are seeking a highly motivated and customer-focused Client Services...
-
Client Service Liaison
3 weeks ago
Jacksonville, Florida, United States Collabera Full timeJob OverviewCollabera is a leading global digital solutions company seeking a skilled Client Service Representative to join our team. As a key member of our client-facing team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective support to...
-
Senior Client Services Executive
2 months ago
Jacksonville, Florida, United States Editech Staffing Full timeEnterprise Client Services ManagerEditech Staffing is in search of a dedicated Client Services Manager to oversee and enhance relationships with our Enterprise clientele. This position is pivotal in delivering tailored AI solutions that meet the unique needs of our clients. Key responsibilities include:Developing and nurturing relationships with client...
-
Clinical Liaison RN
15 hours ago
Jacksonville, Florida, United States UF Health Rehabilitation Hospital- North Full timeOverviewUF Health Rehabilitation Hospital - North is seeking a highly skilled Clinical Liaison to join our team.This is a unique opportunity to work in a dynamic and fast-paced environment, developing and nurturing professional relationships with case managers, physicians, and clinicians in acute care hospitals.The successful candidate will be responsible...
-
Senior Business Line Liaison
1 week ago
Jacksonville, Florida, United States TD Bank, N.A. Full timeAbout the Role:The Senior Business Line Liaison will support the execution of all risk and governance activities within their designated line of business area of responsibility. This role will serve as the point of contact for key risk and governance activities, coordinating actions, responses, and documentation for the business in areas of increased risk or...
-
Territory Account Executive
3 weeks ago
Jacksonville, Florida, United States Home Warranty of America Full timeJob OverviewWe are seeking a highly motivated and results-driven Territory Account Executive to join our team at Home Warranty of America. As a key member of our sales team, you will be responsible for building and maintaining relationships with real estate professionals within your assigned territory. Your primary goal will be to educate our clients about...
-
Physician Liaison Specialist
6 days ago
Jacksonville, Florida, United States North Florida Surgeons Full timeAbout UsNorth Florida Surgeons is a leading provider of eye care services in the Jacksonville area, serving as the preferred partner for the Jacksonville Jaguars. With multiple locations throughout the region, we are committed to delivering exceptional eye care to our patients. Our team of dedicated physicians and staff are united by a shared passion for...
-
Sign Language Interpreter Community Liaison
3 weeks ago
Jacksonville, Florida, United States Sorenson Full timeJob Title: Sign Language Interpreter Community LiaisonWe are seeking a skilled Sign Language Interpreter to join our team as a Community Liaison. This role will involve providing high-quality interpretation services to Deaf and hearing individuals in various community settings.Job Summary:The successful candidate will have excellent communication skills,...
-
Customer Service Liaison
1 month ago
Jacksonville, Florida, United States Safariland Group Full time**Job Summary**Safariland Group is seeking a highly skilled Customer Service Liaison to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.**Key Responsibilities:**Maintain strong relationships with assigned accounts, providing timely...
-
Client Service Representative
4 weeks ago
Jacksonville, Florida, United States Randstad Full timeJob Title: Client Service AssociateA top wealth management practice is seeking a detail-oriented and customer-focused individual to provide exceptional service to clients and prospects. As a Client Service Associate, you will be responsible for delivering concierge-level service, ensuring timely and accurate execution of client requests, and maintaining a...
-
Executive Strategist
2 weeks ago
Jacksonville, Florida, United States Culture Index Full timeAbout Culture Index, LLCWe are a company that simplifies the people process for our clients, providing data and analytics to drive growth in their top line and bottom line. Our four core values are Candor, Integrity, Ambition, and Passion.Executive Advisor RoleWe are seeking a driven and results-oriented Executive Advisor to maintain and grow accounts...
-
Account Executive
3 weeks ago
Jacksonville, Florida, United States Brooksource Full timeAbout BrooksourceBrooksource is a leading provider of human capital solutions to the Information Technology industry. Our team takes a relationship-based, solution-driven approach with Fortune 500 clients to help them solve their technology challenges.Job SummaryWe are seeking a highly motivated and results-driven Account Executive to join our team. As an...
-
Sales Executive
4 weeks ago
Jacksonville, Florida, United States 2-10 Home Buyers Warranty Full timeJob Title: Account ExecutiveWe are seeking a highly motivated and results-driven Account Executive to join our team at 2-10 Home Buyers Warranty. As an Account Executive, you will be responsible for driving sales growth and building strong relationships with real estate professionals in the Jacksonville market.Key Responsibilities:Execute daily sales calls...
-
Sales Executive
11 hours ago
Jacksonville, Florida, United States 2-10 Home Buyers Warranty Full timeJob Title: Sales ExecutiveWe are seeking a highly motivated and results-driven Sales Executive to join our team at 2-10 Home Buyers Warranty. As a Sales Executive, you will be responsible for driving sales growth and revenue in the Jacksonville market.Key Responsibilities:Execute daily sales calls and present at sales meetings to establish or prospective...