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Customer Service Liaison

2 months ago

Jacksonville, Florida, United States Safariland Group Full time

**Job Summary**

Safariland Group is seeking a highly skilled Customer Service Liaison to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.

**Key Responsibilities:**

  • Maintain strong relationships with assigned accounts, providing timely and effective support to meet their business needs.
  • Coordinate and complete business transactions and requests accurately and efficiently, adhering to established policies and procedures.
  • Communicate effectively with customers, team members, and management to resolve issues and provide solutions.
  • Participate in cross-functional teams and projects to drive business growth and improvement.
  • Perform other duties as assigned by the Supervisor of Customer Care.

**Requirements:**

  • Minimum of one (1) year of customer service experience required.
  • High School Diploma or General Education Degree (GED) required.
  • Basic understanding of business concepts and practices.
  • Excellent verbal and written communication skills.
  • Ability to work within a team environment.

**About Us:**

Safariland Group is a leading provider of innovative solutions for the law enforcement and outdoor industries. We are committed to delivering exceptional products and services that meet the evolving needs of our customers.