Project Support Specialist

5 days ago


Minnetonka, Minnesota, United States TailWind Voice & Data Full time

TailWind Voice & Data is a dynamic company seeking a highly skilled Project Support Specialist to join our team. This role offers a competitive salary of $60,000 - $70,000 per year and opportunities for growth and development.

About the Job:

  1. Primary responsibilities include coordinating Time & Materials (T&M) work, assisting with scheduling and procurement on quoted multi-site project tickets as needed, and managing receipt and storage of deliverables through document management systems.
  2. The Project Support Specialist will receive and respond to client inquiries and work requests in a clear, professional, and timely manner, keeping clients informed as work progresses or issues arise.
  3. This role involves identifying and coordinating appropriate resources to complete assigned work, placing and managing orders with material suppliers, equipment rental companies, and warehouse equipment requests, and documenting details of dispatches, tasks, materials orders, equipment rentals, warehouse orders, and activities within designated TailWind systems.

Key Skills:

  • Excellent communication and customer service skills
  • Proficiency with Microsoft Office suite of PC tools Outlook, IM, and the Internet
  • Flexibility to work variable day time shifts and occasional on-call shifts
  • Ability to work in a fast-paced environment, multitask, and meet deadlines
  • Professionalism, strong work ethic, confidentiality, and commitment to integrity

Benefits:

  • Competitive pay: $60,000 - $70,000 per year
  • 401K matching
  • HealthiestYou medical, dental, vision, paid basic life insurance, options for voluntary life insurance, short/long term disability, and other supplemental benefits
  • Accrued PTO and 4 hours of birthday PTO
  • Paid holidays and floating holidays


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