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Member Support Specialist

2 months ago

Houston, Texas, United States YMCA of Houston Full time
Position Overview

The Member Support Specialist plays a crucial role in delivering exceptional service and information to both current and prospective members through effective and positive communication.

Key Responsibilities
  • Engage with members to provide assistance and resolve inquiries.
  • Utilize social media platforms to enhance member engagement and support.
  • Support training initiatives for new team members, sharing knowledge and best practices.
Preferred Qualifications

The ideal candidate will possess:

  • Bilingual proficiency in Spanish.
  • Experience in customer service and member relations.
  • A strong understanding of social media dynamics.
Why Join Us?

At the YMCA of Houston, we value our team members and are committed to fostering a supportive and inclusive environment.