IT Support Specialist

2 weeks ago


Houston, Texas, United States Adaptive Construction Solutions Full time
IT Support Specialist Job Description

We are seeking a skilled IT Support Specialist to join our team at Adaptive Construction Solutions. As a key member of our IT department, you will be responsible for providing technical assistance and support to our staff and ensuring the smooth operation of our network and systems.

Key Responsibilities:

• Troubleshoot technical issues and resolve network and workstation performance problems
• Manage IT inventory, including equipment assignment and collection
• Install and configure hardware and software systems
• Monitor firewall and security tools to safeguard the network
• Respond to security concerns and mitigate risks
• Repair hardware and perform system upgrades
• Manage user accounts and configure operating systems
• Use security tools to protect against unauthorized access and malware

Qualifications & Skills:

• Strong problem-solving and analytical skills
• Excellent interpersonal and customer service skills, with the ability to explain technical concepts to non-technical users
• Strong verbal and written communication skills
• Proficient in troubleshooting computer systems, hardware, and software
• Familiarity with local area network (LAN) configurations and switch management
• Knowledge of security tools and practices, such as antivirus software and firewalls
• Experience using help desk/ticketing systems is a plus
• Ability to work collaboratively in a team and independently when necessary

What We Offer:

We offer a competitive salary and a comprehensive benefits package, including PTO, Health, Dental, Vision, Health Savings Account, Holiday Pay, and more. You will also have the opportunity to work with the largest intermediary apprenticeship company in the renewable energy space, leading to sustainable, long-term careers and meaningful work.

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