Financial Center Representative
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Financial Center Representative. In this role, you will be responsible for providing exceptional customer service and sales support to our clients. You will work closely with our customers to understand their financial needs and provide personalized solutions to meet those needs.
Key Responsibilities
• Assist clients with teller transactions and provide accurate and timely service.
• Drive proactive sales and referral conversations through internal and outbound interactions.
• Advance personal knowledge of sales techniques and utilize the CRM system to foster relationship-building conversations with customers.
• Provide ongoing support to customers regarding products and services, including opening new accounts and performing customer maintenance requests.
• Manage risk by maintaining compliance with applicable regulations and Fulton policies and procedures.
Requirements
• High School Diploma or equivalent required.
• 1 or more years of customer service or sales experience required.
• 6 to 12 months of cash handling experience preferred.
What We Offer
We offer a comprehensive benefits package, including medical plans, flexible spending account, dental and vision insurance, life insurance, 401(k) program with employer match, and paid time off programs. We are an equal opportunity employer and are committed to providing equal employment opportunity for all qualified persons. We are a disability-friendly organization and are committed to providing reasonable accommodations to qualified individuals with disabilities.
Pay Transparency
The hourly rate for this position is $24.18. The salary range may vary based on geographic location. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors, including the candidate's knowledge, skills, depth of work experience, and relevant licenses/credentials.
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