Customer Service Associate
3 weeks ago
Job Title: Customer Service Associate
Job Summary:
We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Myrepublicbank. As a Customer Service Associate, you will be responsible for delivering exceptional customer service, conducting routine bank teller transactions, and becoming a banking product expert who advises customers on what they need to enhance their financial lives.
Key Responsibilities:
- Deliver fantastic customer service and resolve customer complaints in a timely and professional manner.
- Conduct routine bank teller transactions, including cash handling and deposit processing.
- Become a banking product expert and advise customers on financial products and services that meet their needs.
- Learn and perform other operational duties within the store, including opening and closing procedures.
Requirements:
- High School diploma or equivalent required.
- Prior customer service or cash handling experience is helpful but not required.
- Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Aptitude for numbers and basic computer skills.
- Ability to prioritize tasks, work in a fast-paced environment, and maintain confidentiality.
What We Offer:
- Competitive pay and benefits package.
- Flexible scheduling and opportunities for career growth.
- $5,000 tuition reimbursement and professional development opportunities.
Equal Opportunity Employer: Myrepublicbank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
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