General Manager

4 days ago

Santa Barbara, California, United States Hilton Worldwide Full time
General Manager Opportunity at Hilton Santa Barbara Beachfront Resort

We are seeking a seasoned General Manager to lead our team at the Hilton Santa Barbara Beachfront Resort. As a key member of our leadership team, you will be responsible for driving exceptional guest service, financial profitability, and operational excellence.

Key Responsibilities:
  • Manage daily hotel operations, including budgeting, forecasting, and strategic planning.
  • Lead and develop the executive team, focusing on service initiatives, balanced scorecard performance, and compliance with company policies and standards.
  • Oversee sales and marketing initiatives, guest inquiries, and hotel-wide meeting participation.
  • Monitor and develop team member performance, providing supervision, professional development, and recognition.
  • Recruit, interview, and train team members to ensure a high-performing team.
  • Identify operational performance gaps and implement measures to correct deficiencies.
  • Serve as primary liaison with hotel owners and corporate entities.
Requirements:
  • A minimum of 3 years General Manager experience managing a property with $25M or greater revenue or 5 years Hotel Manager experience managing a property with $50M or greater revenue.
  • Success in building strong service cultures, increasing team member engagement, and guest loyalty.
  • Thorough understanding of revenue management and commercial strategies.
  • Ability to build and maintain successful ownership relationships and partnerships.
About Hilton:

Hilton is the leading global hospitality company, offering a range of accommodations, services, and amenities to business and leisure travelers. Our vision is to fill the earth with the light and warmth of hospitality, and we are committed to creating remarkable experiences for our guests and team members.

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