Medical Office Registration Associate

3 weeks ago


Presque Isle, Maine, United States UnitedHealth Group Full time

About the Role

We are seeking a highly organized and detail-oriented Pre-Registration Representative to join our team at UnitedHealth Group. In this role, you will be responsible for pre-registering patients by updating their demographic and insurance information, verifying insurance coverage and benefits, and facilitating conversations with patients to provide benefit information and collect copays or other patient liabilities due.

Responsibilities

  • Ensures accurate and efficient pre-registration of patients
  • Verifies insurance coverage and benefits
  • Facilitates conversations with patients to provide benefit information and collects copays or other patient liabilities due
  • Meets/exceeds department defined productivity and audit goals

Requirements

  • Education: High School Diploma/GED (or higher)
  • Experience: 6+ months of experience in an office setting, customer service setting (over the phone or face-to-face), phone support role, or call center environment
  • Skills: Beginner level of proficiency with computer and Windows PC applications, ability to learn new and complex computer system applications

Salary: $48,000 - $65,000 per year

Benefits: UnitedHealth Group offers a comprehensive benefits package, including medical, dental, vision, 401(k) matching, and paid time off.

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