Customer Support Associate
6 days ago
About Us: Dead River Company delivers energy and peace of mind to customers throughout Northern New England. Our core values are integrity, caring, and excellence.
">The Role: As a Customer Service Representative, you will be the face of our company, providing exceptional customer experiences. Your primary responsibility is to ensure customer satisfaction by resolving their inquiries and issues in a timely and professional manner.
">What You Will Do:
- Respond to customer inquiries via phone, email, or in-person
- Resolve customer complaints and concerns
- Provide product information and make recommendations
- Collaborate with internal teams to resolve complex customer issues
- Meet or exceed sales targets and customer satisfaction metrics
Your Qualifications:
- Bachelor's degree in Business, Marketing, or related field
- 1-2 years of customer service experience in retail or insurance industry
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet sales targets
Benefits:
- Average salary: $45,000 - $55,000 per year
- Ongoing training and development opportunities
- Benefits package including medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
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Customer Service Associate
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6 days ago
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