Healthcare Access Coordinator

1 week ago


Presque Isle, Maine, United States UnitedHealth Group Full time
Opportunities at Northern Light Health

In strategic partnership with Optum, we offer roles in clinical settings and supporting those who provide care. Our statewide health care system in Maine personalizes and streamlines health care for communities.

About the Role

This position requires excellent customer service and attention to detail, often serving as the first point of contact for patients in preparation of upcoming appointments. The Pre-Registration Representative is responsible for accurate and efficient pre-registration of patients by updating patient demographic and insurance information.

Main Responsibilities
  • Ensures excellent customer service when assisting patients, providers, and other departments over the phone or in person
  • Collects and verifies patient demographic and insurance information, making changes as necessary to ensure accuracy within each encounter
  • Engages other departments to assist with patient questions or needs
Requirements
  • High School Diploma / GED (or higher)
  • 6+ months of experience in an office setting, customer service setting (over the phone or face to face), phone support role, or call center environment
  • Beginner level of proficiency with computer and Windows PC applications
Benefits and Salary

We offer a competitive salary, $45,000 - $60,000 annually, depending on experience. Additionally, our benefits include 3-6 weeks of paid training and opportunities to telecommute after completing onsite training.

About Us

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone deserves the opportunity to live their healthiest life.



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