HR Strategic Partner

2 weeks ago

Roanoke, Virginia, United States Midland Credit Management Inc Full time
Why consider a career with Midland Credit Management Inc?
  • Compensation and Incentives: Receive a competitive salary along with opportunities for uncapped commissions or annual bonuses.
  • Professional Development: Advance your career with our comprehensive training and development programs, including the MCM Academy, and a strong promote-from-within culture.
  • Acknowledgment and Rewards: We recognize outstanding performance through various accolades, including formal awards and prizes such as all-expenses-paid vacations.
  • Educational Support: Receive assistance for pursuing degrees or courses relevant to your current or desired role.
  • Health Benefits: Access extensive healthcare plans and wellness programs, including fitness reimbursements and mental health initiatives.
  • Community Engagement: Enjoy up to eight hours of paid time off annually for volunteer work, along with matching financial contributions up to $2,500 per employee each year.
  • Retirement Planning: Establish a solid financial future with our retirement savings plans, reflecting our commitment to your long-term success.
  • Family Support: Celebrate new family additions with company-paid leave, flexible time for new parents, and backup childcare options.
  • Team Cohesion: Participate in various company-sponsored events designed to foster relationships among colleagues.
  • Work-Life Integration: Benefit from generous paid time off, including holidays and floating days.
Our employee-centric compensation and benefits framework is designed to support, develop, and recognize our workforce. We prioritize wellness and mental health, promote volunteerism, and encourage continuous education through leadership training and tuition reimbursement, while consistently offering internal promotion opportunities.

Role Overview:
The HR Strategic Partner (HRSP) collaborates closely with both employees and management to guide and facilitate essential Human Resources functions and challenges. This role often involves managing sensitive information, assisting in complex situations, driving change, coaching leaders throughout the organization, and advocating for employees. The HRSP evaluates and anticipates HR-related requirements, working in tandem with the HR team and management to create cohesive solutions. The HRSP maintains a strong understanding of business operations to effectively support leaders in critical discussions and problem-solving.

Key Responsibilities:
  • Support the organization in navigating various HR functions, including recruitment, leave management, compensation, benefits, and other employee lifecycle elements.
  • Lead the communication and implementation of HR initiatives by collaborating with business leaders to enhance performance management, change management, employee development, and adherence to company policies.
  • Oversee the resolution of employee relations issues to ensure fair and consistent outcomes aligned with company values.
  • Collaborate with specialized HR teams (Total Rewards, Talent Management, Learning and Development, etc.) to deliver solutions for daily operational needs. Assist with HR initiatives such as open enrollment, wellness programs, organizational changes, and technology adoption.
  • Work with leaders to develop their teams, including implementing employee assessment and development plans.
  • Engage with HR colleagues and business units on various projects as assigned.
Qualifications:
Required: Bachelor's degree or equivalent experience.
Preferred: HR certification (e.g., PHR, SHRM).

Language Proficiency:
Required: English.

Experience:
Required:
  • 6-8 years in progressive HR roles.
  • Knowledge of federal and state labor laws, employee relations, leave management, and workplace safety.
  • Strong conflict resolution skills.
  • Excellent interpersonal, counseling, and negotiation abilities.
  • Robust analytical and problem-solving capabilities.
  • Proficiency in Microsoft Office Suite and HRIS.
Preferred:
  • Familiarity with compensation and benefits, talent acquisition, learning and development, and change management best practices.
  • Project management experience.
  • Advanced skills in Microsoft Office Suite.
About Midland Credit Management Inc:
We are a leading specialty finance company dedicated to providing debt recovery solutions for consumers. Our global team of over 4,000 employees is committed to empowering individuals on their journey toward financial recovery and improved quality of life. We believe that our mission can only be achieved by hiring exceptional talent that brings diverse perspectives, a collaborative mindset, and a drive for outstanding results. We are proud to be an equal opportunity employer, valuing diversity and inclusion in our workforce.

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