Customer Service Representative

1 month ago


Grand Prairie, Texas, United States CSL Plasma Full time
Job Summary

We are seeking a highly skilled and detail-oriented individual to join our team as a Customer Service Representative at CSL Plasma. As a key member of our team, you will be responsible for ensuring the smooth operation of our plasma collection process, providing exceptional customer service to our donors, and maintaining a safe and efficient work environment.

Key Responsibilities
  • Prepare the donor, donor area, and equipment for the pheresis process, ensuring a safe and efficient environment.
  • Monitor the donor and the pheresis process, responding to specific alarms or signals that may occur during the process.
  • Disconnect the donor when the process is complete, ensuring a smooth transition.
  • Use a Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances, and donor adverse events.
  • Use the PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
  • Alert the Group Leader or Supervisor of donor flow issues, ensuring timely resolution.
  • Maintain accurate records of donor data in the electronic donor information management system, adhering to Standard Operating Procedures (SOPs).
  • Understand and adhere to policies and procedures associated with hyper immune programs at the center, if applicable.
  • Maintain a clean and efficient work environment, ensuring sufficient operating supplies and forms are available as needed.
  • Promote safety in all actions, adhering to Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.
  • Maintain confidentiality of all personnel, donor, and center information.
  • Perform job-related duties as assigned, demonstrating flexibility and adaptability.
Requirements
  • High school diploma or equivalent required.
  • Minimum of three (3) months' work experience, preferably in a medical or health provider environment, or equivalent combination of education and experience.
  • Ability to perform basic math calculations.
Benefits

CSL Plasma offers a comprehensive benefits package, including options for health care benefits, company-provided basic life insurance, Short- and Long-Term Disability, the option to participate in CSL's 401(k) Savings Program, Paid Time Off (PTO), and paid observed holidays as designated by the Company.

Learn more about CSL Plasma benefits at https://www.cslplasma.com/en-US/benefits.



  • Grand Prairie, Texas, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to customers and ensuring their needs are met.Key Responsibilities:Assist customers with U-Haul products and servicesUse U-Scan...


  • Grand Prairie, Texas, United States Circle K Stores, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to...


  • Grand Prairie, Texas, United States Orora Group Full time

    Job Title: Customer Service RepresentativeAt Orora Group, we believe our packaging touches lives. We are seeking a highly skilled Customer Service Representative to join our team in Dallas, TX.About the Role:This is a fantastic opportunity to work with a dynamic team and contribute to the success of our customers. As a Customer Service Representative, you...


  • Grand Prairie, Texas, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Pizza LLC, we're looking for a talented Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for providing exceptional customer service and creating a positive experience for our guests.Key Responsibilities:Greet customers and provide them with a...


  • Grand Prairie, Texas, United States Orora Group Full time

    Customer Service Representative Job DescriptionAt Orora Packaging Solutions, we believe our packaging touches lives. Together, we deliver on the promise of what's inside. We help customers develop optimized packaging solutions that transform the packaging experience.Job SummaryWe are seeking a highly skilled and customer-focused Customer Service...


  • Grand Prairie, Texas, United States O'Neal Steel Full time

    Customer Service RepresentativeO'Neal Steel is seeking a skilled Customer Service Representative to join our team at our Grand Prairie, Texas facility. As a key member of our Sales Department, you will play a vital role in providing exceptional customer service and support to our clients.Key Responsibilities:Analyze customer quotations and select or...


  • Grand Prairie, Texas, United States State Farm Insurance Full time

    Customer Service RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues they may have. Your primary goal will be to ensure...


  • Grand Prairie, Texas, United States Alphalete Marketing Full time

    Job Title: Customer Account RepresentativeAt Alphalete Marketing, we are seeking a highly motivated and professional Customer Account Representative to join our team. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with our clients, identifying new business opportunities, and driving sales...


  • Grand Prairie, Texas, United States U-Haul Full time

    Customer Service Representative Job DescriptionAre you a people person? Do you love helping others? U-Haul is seeking a friendly, motivated Customer Service Representative to join our team. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul's exceptional service and ensure that customers get all the help...


  • Grand Prairie, Texas, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Grand Prairie, Texas, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.Key...


  • Grand Prairie, Texas, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.Key...


  • Grand Prairie, Texas, United States Palmer Distribution Services Inc Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Palmer Logistics. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may...


  • Grand Prairie, Texas, United States Americold Full time

    Customer Service RepresentativeT At Americold, you'll be responsible for:Responding to customer inquiries and complaints regarding work-orders, shipments, inventory counts, and more; Reporting customer feedback to management; Providing clerical support, including maintaining paperwork, files, and answering phones; Scheduling loads and maintaining updated...


  • Grand Prairie, Texas, United States U-Haul Full time

    Customer Service Representative Job DescriptionAre you a people person looking for a career in customer service? U-Haul is seeking a friendly and motivated individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, inspecting and maintaining equipment, and...


  • Grand Prairie, Texas, United States Americold Full time

    Americold Career Opportunity**Job Summary**As a Customer Service Representative at Americold, you will be responsible for providing exceptional customer service and support to our clients. Your primary focus will be on responding to customer inquiries and complaints in a timely and professional manner.**Key Responsibilities**• Respond to customer inquiries...


  • Grand Prairie, Texas, United States VRC Companies Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at VRC Companies. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.Key Responsibilities:Provide timely and effective...


  • Grand Prairie, Texas, United States David Peterson - State Farm Agent Full time

    Job OverviewAs a Customer Relations Representative with David Peterson - State Farm Agent, you will play a vital role in helping our business grow through value-based conversations and remarkable customer experiences. We are seeking a motivated and self-starting professional who thrives in a fast-paced environment and is passionate about delivering...


  • Grand Prairie, Texas, United States Americold Full time

    Americold is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries and complaints in a timely and professional mannerProvide clerical...


  • Grand Prairie, Texas, United States Orora Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Orora Packaging Solutions in Dallas, TX.Key ResponsibilitiesProvide exceptional customer service and support to a diverse customer baseCreate strong customer relationships through efficient quotation and order entry processesManage customer...