Freight Forwarding Team Lead

2 months ago


Englewood, Colorado, United States Savino Del Bene Full time
About the Role

Savino Del Bene, a leading global logistics company, is seeking a seasoned Operations Manager to join our team. As a key member of our management team, you will be responsible for leading our Ocean Import team and driving business growth.

Key Responsibilities
  • Leadership and Management: Lead and manage the Ocean Import team, providing guidance and coaching to ensure high levels of customer satisfaction.
  • Regulatory Compliance: Ensure a deep understanding of export regulations and government agency requirements, ensuring compliance and minimizing risks.
  • Account Management: Collaborate closely with staff to coordinate account activities, deliver results, and lead resolution of difficult issues.
  • Team Development: Provide ongoing growth and development opportunities for team members, maintaining a high degree of motivation and focus on customer satisfaction.
  • Risk Management: Proactively identify potential risks and develop mitigation plans, escalating unresolved issues or risks before they impact the company.
  • Communication: Manage communication strategy within accounts, working closely with other departments to deliver high levels of service to customers.
Requirements
  • Education: High School Diploma or GED required.
  • Experience: Minimum five years related experience in freight forwarding, with a minimum of three years supervisory or managerial experience.
  • Skills: Excellent written and verbal communication skills, math skills for dimension conversions, intermediate to advanced PC skills - MS Office, highly organized, professional and courteous demeanor, flexible and open-minded, and good ethical standards.


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