Pharmacy Team Lead

3 weeks ago

Englewood, Colorado, United States Citymarket Full time

As a Pharmacy Team Lead at Citymarket, you will play a vital role in providing exceptional customer service and leading a high-performing pharmacy team. Your primary responsibility will be to train and mentor new hires, ensuring they have the skills and knowledge needed to excel in their roles.

Key responsibilities include:

  • Providing direct patient intervention by offering health and wellness services and experiences relevant to the patient, in accordance with state and federal laws.
  • Demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
  • Leading by example and delegating tasks as necessary to ensure execution of department standards.
  • Serving as the primary representative for store-wide meetings and huddles.
  • Helping create and manage scheduling and station rotation for hourly staff based on labor forecasts.
  • Preparing for off-site Business to Business clinics, such as biometric screenings and vaccinations, to support pharmacists.
  • Overseeing inventory management, including reconciling orders, returns, and physical inventory preparation.
  • Acting as the pharmacy safety subject matter expert and coaching team members to correct unsafe conditions.
  • Complying with and reinforcing all sanitation and safety regulations, guidelines, and procedures according to company, local, state, and federal health code regulations.

Requirements include:

  • A high school diploma or GED.
  • One year of pharmacy certified technician experience within the Kroger enterprise.
  • Must be at least 18 years old.
  • Must be professional, dependable, possess a positive attitude, good judgment, and be able to gain the support of others to lead a high-performing pharmacy team.
  • Self-motivated, able to organize, prioritize, plan, and meet deadlines.
  • Proven attention to detail and stellar customer service skills.
  • Excellent communication skills with leaders and peers.
  • Completion of national and/or state registration, certification, or license depending on state requirements.
  • Ability to handle highly confidential information.

Desired qualifications include:

  • One year or more of previous experience in a management or supervisory role.
  • Support company health and wellness initiatives.
  • Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations.
  • Maintain a current national and/or state registration, certification, or license depending on state requirements.
  • Assist pharmacists in all responsibilities except those requiring a pharmacist's professional judgment.
  • Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing.
  • Train and mentor new hire technicians in day-to-day training and support for pharmacy associates.
  • Encourage, monitor, and assist new techs through the technician training program.
  • Ensure execution of department standards by leading by example and delegating as necessary.
  • Serve as the primary representative for store-wide meetings and huddles.
  • Help create and manage scheduling and station rotation for hourly staff based on labor forecasts.
  • Complete the PIC Assistant process walk.
  • Prepare for off-site Business to Business clinics, such as biometric screenings and vaccinations, to support pharmacists.
  • Oversee inventory management, including reconciling orders, returns, and physical inventory preparation.
  • Act as the pharmacy safety subject matter expert and coach team members to correct unsafe conditions.
  • Comply with and reinforce all sanitation and safety regulations, guidelines, and procedures according to company, local, state, and federal health code regulations.

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