Patient Accounts Collector

1 week ago


Syracuse, New York, United States SUNY Upstate Medical University Full time
Job Summary:

Under the guidance of the Financial Collections Manager, the Patient Accounts Collection Specialist will be responsible for making effective contact with patients with delinquent self-pay balances, establishing payment plans, and reviewing applications for financial assistance. This role will work closely with staff within Fiscal Services and the Office of the Attorney General to determine the best course of action for resolving delinquent accounts.

Key Responsibilities:
  • Review delinquent accounts and develop strategies for contact based on stratified populations of open accounts.
  • Establish payment plans and review applications for financial assistance.
  • Work closely with staff within Fiscal Services and the Office of the Attorney General to resolve delinquent accounts.
  • Contribute to the development of new policies affecting the collection of self-pay accounts and the Financial Assistance Program at SUNY Upstate Medical University.
Requirements:
  • Associates degree in Business, Finance, Accounting, or a related field.
  • Minimum of two years of collections, accounting, or financial experience, or an equivalent combination of education and experience.
  • Excellent written and oral communication, analytical, and organizational skills.
Preferred Qualifications:
  • Prior experience in a healthcare environment.
  • Knowledge of billing practices.
Work Environment:

This role will work Monday through Friday, 8 am to 4:30 pm, at SUNY Upstate Medical University.

Executive Order:

Pursuant to Executive Order 161, SUNY Upstate Medical University is prohibited from asking or mandating that applicants provide their current compensation or prior compensation history until such time as the applicant is extended a conditional offer of employment with compensation.



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