Sales and Technical Liaison for Truck Equipment Manufacturers
7 days ago
The Sales and Technical Liaison will be working closely with the outside sales team to assist in generating quotes for customers. This role requires a strong understanding of the products and installation processes, as well as excellent customer service skills.
Key Responsibilities- Process all requests for quotes provided by the outside sales team to define equipment cost, freight, sell price, and lead time for each opportunity
- Research previous build data including actual material, labor, work interruption reports, and customer feedback in the creation of quotations
- Investigate options for each specification using supplier catalogs, websites, and other sources to verify the cost and lead-time in the quote
- Utilize the preferred supplier network to build quotations and contact suppliers directly for price concessions on larger opportunities
- Assist the sales department with technical inquiries to facilitate an accurate design for our customers
- Create a complete bill of material including documented labor hours that ensures an accurate total estimated cost for the job
- Develop working relationships with Purchasing and Engineering
- Complete quotes in a timely manner
- Become adept with the computer systems to utilize the appropriate quoting tools and methods to complete quotes in a timely and accurate manner
- Respond to phone and email inquiries
- Provide feedback and new ideas for improving the efficiency and effectiveness of the department
- A minimum of five (5) years of customer service or sales experience in a manufacturing environment
- Ability to read and understand truck specifications and engineering drawings
- Ability to manage multiple projects in a busy environment with urgent deadlines
- Excellent organizational skills
- The ability to collaborate with a multi-department team
- Experience in the truck equipment, OEM automotive, or similar industry is preferred
We offer a competitive salary of $65,000 - $85,000 per year, depending on experience, as well as comprehensive benefits package including Medical, Dental, Vision, and Life insurance, 401(k) Savings Plan with Company Match, Tuition Reimbursement, 10 paid holidays, Generous Footwear, Eyewear, and Safety Equipment Discount Program, Paid Training and Development Programs.
About UsAt Reading Truck, we have more than 65 years of industry leadership in the manufacture, distribution, and enhancement of work truck bodies. We continue to experience rapid growth through our expanding network of more than 20 locations across North America.
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