Customer Service Representative

3 days ago


Venice, Florida, United States Fifth Third Bank Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a CSR/Teller at our Jacaranda location in Venice, Florida. As a key member of our banking team, you will be responsible for providing exceptional customer service, building relationships, and driving sales growth.

Key Responsibilities
  • Provide personalized service to customers, addressing their financial needs and concerns.
  • Deepen relationships with customers by actively listening, asking questions, and guiding them to relevant financial solutions.
  • Respond promptly to customer inquiries, resolving issues and finding solutions.
  • Maintain confidentiality and adhere to the Bancorp Code of Business Conduct and Ethics.
  • Perform daily office responsibilities, ensuring efficient operation and maintaining accurate records.
  • Stay up-to-date on bank policies, procedures, and financial center operations.
  • Refer customers to Bankers and business partners for consultative conversations, driving sales growth and customer satisfaction.
Requirements
  • High school diploma or equivalent required.
  • Extensive cash handling experience.
  • Ability to interact comfortably and confidently with the public.
  • Knowledge of retail policies and procedures.
  • Flexibility in scheduling.
About Us

Fifth Third Bank is committed to creating an inclusive and engaging work environment. We promote equal employment opportunity and welcome applications from diverse candidates.



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