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Customer Service Representative

2 months ago

Venice, Florida, United States RANR Full time

About RANR

RANR is a leading provider of customer retention and acquisition services for a diverse range of industries, including home improvement, telecommunications, and green energy.

Job Summary

We are seeking a highly motivated and enthusiastic Client Support Representative to join our team at our corporate headquarters in Venice, FL. As a key member of our marketing team, you will play a critical role in supporting our clients and driving business growth.

Key Responsibilities

  • Marketing Execution: Execute marketing plans and operational functions to company standards, ensuring seamless delivery of client campaigns.
  • Product/Service Knowledge: Participate in product/service knowledge training provided to marketing teams on behalf of management, staying up-to-date on the latest industry trends and developments.
  • Client Presentation: Execute client presentation directives and standards to sales team members, ensuring consistent and professional communication.
  • Customer Support: Assist customers with any questions they may have in regards to featured client products/services, providing exceptional customer service and support.
  • Marketing Strategy: Gain knowledge of the marketing and branding strategy of all new clients the company acquires, applying knowledge of the product and brand to develop customized marketing strategies for client directives.
  • Customer Service: Ensure the highest level of customer service, resulting in increased productivity and achieving sales goals.
  • Administrative Support: Assist the market manager with any day-to-day administrative support as required, ensuring seamless operation of the marketing team.

Requirements

We are looking for a self-motivated team player who is passionate about delivering exceptional customer service and driving business growth. If you have a strong work ethic, excellent communication skills, and a keen eye for detail, we encourage you to apply for this exciting opportunity.