Entry Level Telecom Support Agent
4 days ago
MCI Careers is a leading provider of business process outsourcing (BPO) services, delivering exceptional customer experiences to clients across various industries. As an Entry-Level Telecom Customer Care Agent, you will be part of a dynamic team that is passionate about delivering outstanding results and driving business growth.
Key Responsibilities:
- Handle high-volume customer inquiries and resolve issues efficiently.
- Collaborate with internal teams to achieve sales targets and improve customer satisfaction.
- Participate in ongoing training and development programs to enhance skills and knowledge.
Requirements:
- High school diploma or equivalent required.
- 1-2 years of customer-facing experience preferred.
- Strong communication and problem-solving skills.
- Ability to work in a team environment and adapt to changing priorities.
What We Offer:
- Estimated salary range: $45,000-$65,000 per year.
- Ongoing training and development opportunities.
- A dynamic and supportive team environment.
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