Order Management Coordinator

3 days ago


Dallas, Texas, United States Kelly Full time
About the Role

We are seeking a highly skilled Order Management Coordinator to join our team at Kelly. As an Order Management Coordinator, you will be responsible for managing customer orders from entry to receipt of product, ensuring timely and accurate delivery.

Key Responsibilities
  • Serve as the point of contact for all product-related communications to and from countries.
  • Manage customer orders from entry to receipt of product, ensuring timely and accurate delivery.
  • Obtain relevant information from Home Office, Supply Chain, and Quality to maintain on-time order status.
  • Provide critical communications to countries.
  • Employ basic order management principles such as order entry and review, inventory management, and import/export.
  • Collaborate with cross-functional teams to ensure order accuracy and timely delivery.
  • Allocate product for shipment and generate shipping instructions.
  • Track shipments from origin to destination.
  • Communicate regularly with markets and countries to develop projections and advise new product availability.
  • Serve as a liaison for regulatory communications as needed.
Requirements
  • High school diploma or GED.
  • Preferably a Bachelor's degree.
  • At least 3 years of experience in Order Management, Order fulfillment, Customer Service, International Shipping, Exports, or Documentation.
  • Knowledge of basic office procedures and ability to operate office equipment.
  • Working knowledge of national and international import/export procedures.
  • Excellent communication skills and phone etiquette.
  • Proficient in MS Office programs including Word, Excel, and IBM Notes.
  • Ability to read, write, and speak English fluently.
  • Ability to speak a foreign language is a plus.
About Kelly

Kelly is a leading staffing agency that connects talented individuals with top companies for opportunities where they can learn, grow, and thrive. We are committed to providing our employees with limitless opportunities to enrich their lives and are dedicated to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities.



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