Operations Site Lead

1 week ago

Canton, United States American Tower Full time
About the Role

We are seeking an experienced Operations Site Lead to join our Network Operations department at American Tower. As a key member of our team, you will be responsible for managing maintenance and repairs within a geographic area for all asset types, including towers, rooftop installations, fiber-based networks, and generators.

Key Responsibilities
  • Perform routine site audits on assets in an assigned area/zone, utilizing Unmanned Aircraft Systems (UAS) and other data collection tools.
  • Ensure all assets meet safety, compliance, and asset integrity standards through implementation of the Company's Standard of Care and other management policies.
  • Effectively engage with customers and vendors to manage projects, ensuring timelines and safety standards are met.
  • Meet customer service level agreements by responding quickly to any issues with the Company's back-up generators, fiber-based networks, or emergency response to critical events.
  • Approximately 75% of time will be spent outside of a conventional office environment visiting assets in a Company vehicle.
Requirements
  • High school diploma or equivalent required; Bachelor's degree preferred.
  • Minimum 2 years of work experience in telecommunications or a related field required.
  • Must be at least 21 years old, have a valid driver's license, have a demonstrated safe driving record, and be able to travel extensively by car or truck.
  • Must have, or within a year of hire obtain, FAA Part 107 Certification to operate UAS.
  • Vendor management experience, real-estate management experience, or a civil construction background preferred.
  • Knowledge of radio transmitters, receivers, antennas, radio frequency, wireless, or ethernet backhaul experience preferred.
  • Ability to use discretion when setting priorities and resolving issues in accordance with Company best practices and standards.
  • Strong computer skills, including Microsoft Word and Excel; ability to use additional Company software applications.
  • While performing the role, you will need to lift up to 60 lbs. and be able to traverse developed and undeveloped construction sites.
  • Approximately 40% overnight travel may be required in support of the position's responsibilities.
  • Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
  • Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
  • Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
About American Tower

American Tower is a global digital infrastructure company serving customers through tower sites and other real estate solutions that support connectivity and opportunity. We are one of the largest global Real Estate Investment Trusts (REITs) and a publicly traded (NYSE:AMT), Fortune 500 Company headquartered in Boston, Massachusetts.

We are proud to be an equal opportunity employer and will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy, reproductive decisions, or any other characteristic protected under applicable law.

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