Robotics Field Operations Specialist

4 weeks ago


Los Angeles, California, United States Serve Robotics Full time
Job Title: Robotics Field Operations Associate

At Serve Robotics, we are revolutionizing the way goods are delivered in cities. Our innovative sidewalk delivery robot, Serve, is designed to take deliveries away from congested streets and onto underutilized alleys and sidewalks. Serve reduces emissions, relieves traffic, and makes deliveries both faster and cheaper. Why move a two-pound burrito with a two-ton car?

Key Responsibilities:
  • Execute commercial end-to-end deliveries with Serve robots in market
  • Support robots in the field and act as the point of contact for issues that might occur
  • Aid in deployment of robots to and from market
  • Uphold efforts to maintain appearance and cleanliness of robots
  • Help maintain a clean and safe workplace that facilitates frictionless operations
  • Contribute to the development of processes and routines necessary to operate robots safely
  • Assist development and quality assurance efforts to improve the product
  • Provide feedback on product, tools, or features to the development team for iteration
  • Act as a point of contact for Serve merchants, customers, and stakeholders
  • Help with day-to-day decision-making to prioritize resources and execute test plans
  • Provide additional ad hoc operational support to the team as necessary
Qualifications:
  • 1-3+ years of experience in operations/logistics, or similar field
  • Superior organization, collaboration and problem-solving skills
  • Ability to keep calm under pressure with a can-do attitude to meeting challenges
  • Ability to work independently with little need for supervision
  • Available to work scheduled shifts 7 days a week, day and night
  • Capable of spending multiple hours on your feet and walking/ biking several miles per day
  • Comfortable riding bicycle in city environment
  • Comfortable driving U-Haul sized vehicle
  • Valid US driver's license
  • Ability to lift 70 lb
  • Background Check
What makes you standout:
  • Previous experience at high-growth, fast-paced startups
  • Familiarity with G Suite, with an emphasis on Google Docs and Sheets
  • Familiarity with Jira
  • Passion for efficiency, innovation and robotics
  • Previous military experience or security clearance
  • Passion for video games

We are proud to be an equal employment opportunity and affirmative action employer. Qualified applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.



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