Convention Services Manager

2 weeks ago


Indianapolis, Indiana, United States Wyndham Indianapolis West Full time
Job Overview

We are seeking a highly skilled Convention Services Manager to lead the planning and execution of conventions and events at Wyndham Indianapolis West. The ideal candidate will possess excellent communication and organizational skills, with the ability to work effectively with clients, vendors, and internal teams.

Key Responsibilities
  • Develop and implement event strategies to meet client objectives and exceed expectations
  • Coordinate with various departments to plan and organize events, including catering, audiovisual, and facilities
  • Negotiate contracts with vendors and suppliers for services such as equipment rental, transportation, and accommodation
  • Manage event budgets, including tracking expenses and ensuring cost-effectiveness
  • Monitor event activities to ensure client and attendee satisfaction
  • Inspect event facilities to ensure compliance with safety standards
  • Manage event staff, including hiring, training, and supervising personnel
  • Resolve any problems or complaints that arise before, during, or after the event
  • Conduct post-event evaluations to determine areas for improvement
Requirements
  • Proven experience in event planning and management
  • Strong organizational and communication skills
  • Ability to work well under pressure and meet tight deadlines
  • Excellent customer service skills
  • Knowledge of event planning, including budgeting and logistics
  • Familiarity with health and safety regulations
  • Proficiency in event management software and Microsoft Office Suite


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