Guest Services Representative
2 months ago
Key Responsibilities:
- Must be available to work a flexible schedule, including weekends, holidays, and various shifts.
- Address guest concerns to ensure a high level of satisfaction.
- Facilitate all check-in and check-out processes in accordance with hotel standards.
- Comply with payment, cash handling, and credit procedures.
- Produce, print, and distribute daily operational reports.
- Resolve any discrepancies found in the room status report.
- Perform additional tasks as assigned.
Deliver outstanding guest services, which include efficient check-in/check-out, processing of payments, and providing information in a courteous manner.
Qualifications:
- High school diploma or equivalent is required.
- At least one year of experience in customer service; experience in the hotel industry is preferred.
- Effective communication skills with guests and team members.
- Proficiency in computer systems is advantageous.
- Bilingual proficiency in English and Spanish is a plus.
- Familiarity with local attractions and activities is beneficial.
Shaner Hotels is a prominent hospitality management and ownership company, boasting a diverse portfolio of over 65 properties across 14 states and four countries. We specialize in hotel development, design, and revenue management, providing a comprehensive range of services in the hospitality sector.
About the Work Environment:
Our establishment is conveniently located near major transportation hubs and community event centers, offering a dynamic work atmosphere in the hospitality industry.
-
Guest Service Representative
1 month ago
Lebanon, Pennsylvania, United States LBA Hospitality Full timeJob SummaryWe are seeking a highly skilled Guest Service Representative to join our team at LBA Hospitality. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless and enjoyable experience for our guests.Key ResponsibilitiesProvide personalized guest service, responding to inquiries and...
-
Guest Services Representative
2 months ago
Lebanon, Pennsylvania, United States Shaner Hotel Group Full timeGuest Services RepresentativeMust be available for a flexible schedule, including weekends, holidays, and various shiftsAddress guest concerns to ensure a positive experienceManage all check-in and check-out processes in accordance with hotel standardsFollow payment, cash handling, and credit proceduresCreate, print, and distribute daily operational...
-
Guest Services Representative
2 months ago
Lebanon, Pennsylvania, United States Shaner Hotel Group Full timeGuest Services RepresentativeWillingness to work a flexible schedule, including weekends, holidays, and various shiftsAddress guest concerns to ensure a pleasant experienceManage all check-in and check-out processes in accordance with hotel standardsFollow payment, cash handling, and credit protocolsCreate, print, and distribute daily operational...
-
Guest Service Ambassador
1 month ago
Lebanon, Pennsylvania, United States LBA Hospitality Full timeJob SummaryWe are seeking a highly skilled Guest Service Representative to join our team at LBA Hospitality. As a key member of our front-line staff, you will be responsible for providing exceptional guest service, ensuring a seamless and enjoyable experience for our valued customers.Key ResponsibilitiesProvide personalized service to guests, responding to...
-
Guest Service Manager
4 weeks ago
Lebanon, Pennsylvania, United States Fairfield Inn & Suites Full timeJob SummaryWe are seeking a highly skilled and experienced Guest Service Manager to join our team at Fairfield Inn & Suites. As a Guest Service Manager, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient front office operation, and leading a team of front desk and guest services associates.Key...
-
Customer Service Representative
2 weeks ago
Lebanon, Pennsylvania, United States Planet Fitness Full timeJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer service.Handle all front desk related...
-
Customer Service Representative
6 days ago
Lebanon, Pennsylvania, United States Shiny Shell Carwash Full timeJob OverviewAs a Customer Service Representative at Shiny Shell Carwash, you will play a vital role in exceeding member and guest expectations by providing quick and friendly service while vacuuming, wiping down vehicles, and cleaning windows.Key Responsibilities:Retain and create new member/guest relationsPromote new memberships/fast passes and special...
-
Customer Service Representative
1 week ago
Lebanon, Pennsylvania, United States Candlewood Suites Lebanon Full timeJob OverviewCandlewood Suites Lebanon is seeking a skilled Front Desk Agent to provide exceptional customer service and ensure a positive guest experience.Key ResponsibilitiesGreet and process guests as they check-in/outComplete registration, secure payment, and verify billingConfirm guest information, room rate, and selection of room(s)Code electronic keys...
-
Customer Service Representative
1 month ago
Lebanon, Pennsylvania, United States Steak 'n Shake Full time{"Job Title": "Service Team Member - Front of House", "Job Summary": "As a Service Team Member - Front of House at Steak 'n Shake, you will be responsible for delivering exceptional guest experiences while maintaining a clean and welcoming environment. Your primary responsibilities will include administering the 7 steps of Service, leading and delivering...
-
Seasonal Guest Advocate
1 week ago
Lebanon, Pennsylvania, United States Target Full timeAbout TargetAt Target, we're passionate about helping all families discover the joy of everyday life. Our values and culture are built around creating an exceptional guest experience, and we're committed to making a positive impact in our communities.Seasonal Job OpportunitiesWe're seeking talented individuals to join our seasonal team as Guest Advocates. As...
-
Front Desk Representative
3 weeks ago
Lebanon, Pennsylvania, United States Shaner Hotel Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at the Lebanon Fairfield Inn and Suites. As a key member of our hotel staff, you will be responsible for providing exceptional guest service, handling guest complaints, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest...
-
Customer Service Representative
1 week ago
Lebanon, Pennsylvania, United States Circle K Full timeJob Title: Customer Service Representative Job Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store...
-
Customer Service Representative
2 weeks ago
Lebanon, Pennsylvania, United States Circle K Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...
-
Fitness Center Representative
2 weeks ago
Lebanon, Pennsylvania, United States Planet Fitness Full timeJob SummaryThe Member Services Representative will be responsible for delivering an exceptional member experience by providing top-notch customer service to Planet Fitness members, prospective members, and guests. This role is a key part of our team, ensuring that every interaction is positive and memorable.Key ResponsibilitiesCustomer Service: Greet...
-
Customer Service Representative
3 days ago
Lebanon, Pennsylvania, United States Domino's Franchise Full timeWe are seeking a highly motivated and customer-focused individual to join our Domino's Pizza team as a Customer Service Representative/Shift Leader. This role involves taking orders, making pizzas, and providing exceptional customer service in a fast-paced environment.As a Shift Leader, you will be responsible for leading a team of customer service...
-
Customer Service Representative
1 week ago
Lebanon, Pennsylvania, United States Citizens Full timeAbout the Role:Citizens is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their questions, and resolving any issues they may have.Key Responsibilities:Provide excellent customer service to clients, responding to...
-
Customer Service Representative
3 days ago
Lebanon, Pennsylvania, United States Jubilee Ministries Full timeJob DescriptionAt Jubilee Ministries, we are seeking a highly motivated and customer-focused individual to join our retail team as a Customer Service Representative. This role is responsible for providing exceptional customer service, operating registers, and maintaining a clean and organized sales environment.Key Responsibilities:Assist customers with...
-
Customer Service Representative
3 weeks ago
Lebanon, Pennsylvania, United States Circle K Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
1 month ago
Lebanon, Pennsylvania, United States Circle K Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
1 month ago
Lebanon, Pennsylvania, United States latitude Full timeCustomer Service RepresentativeWe are seeking a highly motivated and detail-oriented Customer Service Representative to provide exceptional customer support and ensure customer satisfaction.Key Responsibilities:Respond to customer inquiries via phone, email, chat, or in-person, providing accurate information about products and services.Handle customer...