Customer Service Representative
4 hours ago
About the Role:
Citizens is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their questions, and resolving any issues they may have.
Key Responsibilities:
- Provide excellent customer service to clients, responding to their inquiries and resolving any issues they may have.
- Work closely with the branch team to ensure that clients receive the best possible service.
- Process transactions, including cashing checks, processing withdrawals, and making deposits.
- Meet quarterly referral goals and maintain a high level of customer satisfaction.
Requirements:
- High school degree or equivalent.
- Minimum of 1 year of customer service experience.
- Strong listening and communication skills.
- Ability to work in a fast-paced environment and multitask effectively.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A supportive and collaborative work environment.
How to Apply:
If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application today.
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