Customer Service Representative

4 hours ago


Lebanon, Pennsylvania, United States Citizens Full time

About the Role:

Citizens is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their questions, and resolving any issues they may have.

Key Responsibilities:

  • Provide excellent customer service to clients, responding to their inquiries and resolving any issues they may have.
  • Work closely with the branch team to ensure that clients receive the best possible service.
  • Process transactions, including cashing checks, processing withdrawals, and making deposits.
  • Meet quarterly referral goals and maintain a high level of customer satisfaction.

Requirements:

  • High school degree or equivalent.
  • Minimum of 1 year of customer service experience.
  • Strong listening and communication skills.
  • Ability to work in a fast-paced environment and multitask effectively.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A supportive and collaborative work environment.

How to Apply:

If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application today.



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