New Client Liaison

4 weeks ago


Killeen, Texas, United States Daniel Stark Law Full time
Job Summary

The New Client Specialist role at Daniel Stark Law is a dynamic position that requires a unique blend of communication skills, empathy, and attention to detail. As a key member of our team, you will be responsible for creating a safe and supportive environment for potential clients, gathering critical information, and guiding them through the decision-making process.

The Breakdown
  • Evaluate incoming leads with a sense of urgency and professionalism
  • Gather critical information from potential clients through various channels
  • Develop a deep understanding of various injury cases and provide compassionate support
  • Lead potential clients through the decision of hiring a law firm with confidence and expertise
  • Guide potential clients through the sign-up process for a seamless client experience
  • Seamlessly navigate various channels of leads and software for prompt client assistance
  • Organize appointments with new clients and our Client Response Team members for a great client experience
  • Draft, review, and mail letters as needed
Skills and Qualifications
  • Excellent communication skills and ability to maintain control of a conversation with kindness and professionalism
  • Compassion and empathy for potential clients
  • Customer service background and experience
Remarkable Qualifications (what sets you apart)
  • Spirit for competition and ownership mentality
  • Desire for continuous improvement and outstanding writing abilities
  • Tech competency and bilingual skills (preferred)
  • Sales background and experience
Salary and Benefits
  • $ per hour based on experience and potential
  • Medical, dental, vision, life, and supplemental insurance available
  • 401(k) plan with 4% company contribution match
  • Gold's Gym Membership Discount
  • Social team building events and bonding
  • In-office perks, including delicious snacks, biweekly breakfast, and all-you-can-drink coffee and tea
  • Continual professional development opportunities
  • Day off to celebrate your birthday
  • Generous PTO
Why Us
At Daniel Stark Law, we take pride in our commitment to top-tier office culture and our team's exceptional work ethic, enthusiasm, and commitment to our social contract. We believe in creating a positive and supportive work environment that fosters growth and development. If you're ready to take on a new challenge and make your mark as a strategic member of our New Client Team, we want to hear from you.

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