New Client Liaison
4 weeks ago
The New Client Specialist role at Daniel Stark Law is a dynamic position that requires a unique blend of communication skills, empathy, and attention to detail. As a key member of our team, you will be responsible for creating a safe and supportive environment for potential clients, gathering critical information, and guiding them through the decision-making process.
The Breakdown
- Evaluate incoming leads with a sense of urgency and professionalism
- Gather critical information from potential clients through various channels
- Develop a deep understanding of various injury cases and provide compassionate support
- Lead potential clients through the decision of hiring a law firm with confidence and expertise
- Guide potential clients through the sign-up process for a seamless client experience
- Seamlessly navigate various channels of leads and software for prompt client assistance
- Organize appointments with new clients and our Client Response Team members for a great client experience
- Draft, review, and mail letters as needed
- Excellent communication skills and ability to maintain control of a conversation with kindness and professionalism
- Compassion and empathy for potential clients
- Customer service background and experience
- Spirit for competition and ownership mentality
- Desire for continuous improvement and outstanding writing abilities
- Tech competency and bilingual skills (preferred)
- Sales background and experience
- $ per hour based on experience and potential
- Medical, dental, vision, life, and supplemental insurance available
- 401(k) plan with 4% company contribution match
- Gold's Gym Membership Discount
- Social team building events and bonding
- In-office perks, including delicious snacks, biweekly breakfast, and all-you-can-drink coffee and tea
- Continual professional development opportunities
- Day off to celebrate your birthday
- Generous PTO
At Daniel Stark Law, we take pride in our commitment to top-tier office culture and our team's exceptional work ethic, enthusiasm, and commitment to our social contract. We believe in creating a positive and supportive work environment that fosters growth and development. If you're ready to take on a new challenge and make your mark as a strategic member of our New Client Team, we want to hear from you.
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