Senior POS Delivery Manager
4 weeks ago
Job Summary:
We are seeking an experienced Senior POS Delivery Manager to lead the implementation, enhancement, and support of Point of Sale (POS) systems across our retail operations. The ideal candidate will have a strong background in POS system delivery, project management, and stakeholder engagement.
Key Responsibilities:
- Lead the deployment and integration of POS solutions, ensuring alignment with business requirements and overseeing the delivery of end-to-end POS projects.
- Engage with cross-functional teams to understand business needs, gather requirements, and manage expectations throughout the project lifecycle.
- Collaborate with POS vendors, consultants, and technology partners to deliver solutions on time and within budget, ensuring quality standards are maintained.
- Identify opportunities to enhance POS systems and implement upgrades to improve functionality, performance, and user experience.
- Develop detailed project plans, budgets, and timelines, and monitor progress to ensure milestones are met.
- Oversee the development of training materials and conduct training sessions to ensure smooth adoption of new POS features and functionalities.
- Ensure that POS systems adhere to organizational and regulatory standards, including PCI compliance and data security requirements.
- Establish KPIs to monitor POS performance, generating reports and insights to drive continuous improvement and support decision-making.
Requirements:
- 8+ years of experience in POS delivery and project management within a retail or multi-location environment.
- Strong understanding of POS systems, integrations with ERP systems, and retail technology infrastructure.
- Proven experience in leading large-scale POS deployments, with a track record of successful delivery across multiple locations.
- Exceptional leadership, communication, and organizational skills with the ability to collaborate across departments and manage vendor relationships.
- Project management certification (PMP, Agile, or similar) preferred; experience in retail or customer-facing technology is highly valued.
About GSquared Group:
GSquared Group is a woman-owned boutique technology services company in the Atlanta area. We take the time to understand where you would like to take your career and what is important to you. We offer competitive compensation, opportunities for professional growth, and a supportive work environment where your expertise in POS solutions will help shape the future of our operations.
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