Senior Systems Engineer

4 weeks ago

Atlanta, Georgia, United States Eliassen Group Full time
Job Summary

The Eliassen Group is seeking a highly skilled Senior Systems Engineer to manage software distribution, patch management, scripting for data analytics and automation, problem management, and the implementation of new technologies. This role requires strong technical skills in retail/dining systems and excellent collaboration and interpersonal skills in a cross-functional environment.

Key Responsibilities

Define and monitor KPIs, implement preventative measures, and manage preventive maintenance.
Utilize scripting for data collection and in-depth analysis to prioritize problem resolutions.
Oversee software distribution and Windows patching, ensuring system functionality post-deployment.
Define processes and collaborate with internal and external stakeholders for disaster recovery.
Work with offshore vendors on QA plans and testing, and implement changes in production.
Investigate equipment failures, create models/diagrams, and document systems.
Understand and integrate POS interfaces with central systems and payment processors.
Create gold images, build prototypes, and manage staging/configuration processes.
Lead teams in identifying trends, root causes, and solutions.
Integrate POS systems with business applications and backend databases.
Provide support and training to Store Systems and Store Support Analysts.

Requirements

B.S. in engineering, computer science, networking, or relevant field, or equivalent experience.
Broad knowledge of Store Systems hardware/software, including POS, peripherals, and mobile solutions.
Understanding of Incident, Problem, Change, Release, and Deployment Management.
Experience with Windows OS, Microsoft SQL, database management, Azure, payment solutions, software distribution, and patch management tools.
Proficiency in Python, PowerShell, and test automation tools (e.g., Selenium, Appium).
Familiarity with retail and dining industry best practices and Store Operations business processes.
Excellent multitasking, communication, problem-solving, and interpersonal skills.
Ability to work independently and in a team, aligning business goals with technical solutions.
Strong technical experience in testing, design, and support.
Can-do attitude and ability to deal with ambiguity.
Excellent verbal and written communication skills.
Ability to prioritize and manage multiple projects concurrently.

About Eliassen Group

Eliassen Group is a leading provider of IT staffing and consulting services. We are committed to delivering exceptional results and building long-term relationships with our clients and candidates.

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