Collections Specialist

2 weeks ago


Blue Ash, Ohio, United States Vaco Full time
Job Title: Collections Specialist

Vaco is seeking a highly motivated and detail-oriented Collections Specialist to join our team in Erlanger, KY. As a Collections Specialist, you will be responsible for communicating directly with customers to collect and resolve outstanding balances.

Key Responsibilities:
  • Contact clients via phone and email to collect outstanding receivables balances
  • Track and monitor assigned accounts to identify past due invoices
  • Investigate and resolve discrepancies
  • Update status of accounts in fulfillment system/database daily
  • Review and recommend accounts for bad debt write-offs, 3rd-party outsourcing, and resolution
Requirements:
  • Two years of experience in collections and AR or customer service
  • Computer proficiency in Microsoft Office, with emphasis on Excel spreadsheets
  • Working knowledge of credit/collection policies and practices

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, sex, religion, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state, or local law.

Vaco is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation to participate in the job application or interview process, please contact us.



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