Ambassador of Natural Beauty

4 weeks ago


New York, New York, United States Lush Handmade Cosmetics Full time
Job Description

As a Seasonal Ambassador at Lush Handmade Cosmetics, you will be an expert in product and brand knowledge, providing exceptional customer consultations and product demonstrations. You will cultivate strong team relationships and contribute to overall shop excellence in both sales and operations.

Responsibilities
  • Sales and Customer Experience: Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Consistently deliver a world-class customer experience to every customer who walks through our doors.
  • Building the Brand: Educate customers on our brand values, including our stance on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging.
  • Product Passion: Continually expand your product knowledge with ongoing learning and diving deep into all things Lush.
Team Involvement
  • Development: Utilize Lush resources to develop effective sales techniques and product knowledge to improve your performance, support the growth of your team, and increase sales.
  • Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members' perspectives related to diversity, equity, inclusion, and belonging.
Operational Excellence
  • Time and Attendance: Be punctual, reliable, and present at work.
  • Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales.
  • Stock and Inventory: Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales.
Qualifications
  • Excellent customer service skills
  • Flexibility to adapt to changing situations and priorities in a fast-paced environment
  • Knowledge and passion for skincare, natural beauty, and ethical business
  • Flexible schedule to accommodate store needs, including evenings, weekends, and holidays


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