Kitchen Support Specialist

2 weeks ago


Charlotte, North Carolina, United States 1127 - Dave's Hot Chicken - University Full time
Job Overview

Position Summary:
The Kitchen Support Specialist plays a crucial role in ensuring the smooth operation of our restaurant. This position focuses on early morning preparations and encompasses various responsibilities including guest interaction, maintaining cleanliness, and fostering teamwork.

Key Responsibilities:

The Kitchen Support Specialist will efficiently operate in a high-energy environment, ensuring a quick service pace, engaging with guests, collaborating with fellow team members to accomplish tasks, adhering to all safety and security protocols, and performing additional duties as assigned by the management team.

Specific Duties Include:

  • Participate in the DHC Training Program to acquire new skills and responsibilities
  • Follow directives from the management team and maintain a respectful attitude
  • Communicate with supervisors when further training is required
  • Recognize how each task affects guests, the team, and overall restaurant success
  • Welcome guests, take orders, and serve food and beverages with a consistently positive demeanor
  • Collaborate with teammates to prepare menu items while adhering to cooking instructions and safety standards
  • Effectively communicate with team members and management to address any interpersonal challenges
  • Adhere to all recipes and procedures for preparing our signature chicken dishes
  • Ensure daily cleanliness of the restaurant by clearing tables, sweeping, mopping, and sanitizing kitchen utensils and high-touch areas
  • Handle guest concerns and complaints with professionalism to resolve issues according to restaurant policies
  • Maintain a neat appearance by following the uniform policy
  • Adhere to cost control guidelines to minimize expenses and utilize resources efficiently
  • Be performance-oriented and aware of expectations and results

Qualifications:

  • Current student or high school diploma/GED preferred
  • Must be at least 16 years of age
  • Availability for early morning shifts, weekends, and holidays
  • Ability to stand for extended periods and thrive in a fast-paced environment
  • Capability to bend, stoop, and lift comfortably
  • Exhibit a positive attitude in all tasks
  • Commitment to guest satisfaction, viewing operations from the guest's perspective
  • Strong communication skills with teammates and management
  • Excellent time management abilities

Transportation & Accessibility:

  • Reliable transportation to work is required
  • Must have a method of communication with management and teammates


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