EMT Operations Supervisor

18 hours ago


San Diego, California, United States TLC Medical Transport LLC Full time
Job Title: EMT Ambulance Operations Supervisor

We are seeking a highly skilled and experienced EMT Ambulance Operations Supervisor to join our team at TLC Medical Transport LLC. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our BLS Ambulance division, ensuring that our patients receive the highest level of care and service.

Key Responsibilities:
  • Resolve issues and inquiries from field personnel regarding work assignments, vehicles, equipment, and other operational matters.
  • Respond to emergency calls as part of the EMS system, providing quality care and meeting compliance standards.
  • Develop and maintain coordinated teamwork between field crews to ensure seamless operations and high-quality patient care.
  • Investigate and resolve customer service inquiries in a timely and professional manner.
  • Approve or disapprove shift exchanges, ensuring that our operations run smoothly and efficiently.
  • Maintain knowledge of all company policies and regulations, ensuring consistency in interpretation and application.
  • Provide mentorship and guidance to new employees, promoting a positive and supportive work environment.
  • Collaborate with the field training officers and clinical manager to identify opportunities for improvement and implement changes as needed.
  • Act as a liaison between field personnel, operations management, and executive leadership, ensuring effective communication and collaboration.
  • Oversee investigations and employee performance issues, ensuring that our operations are compliant with all relevant laws and regulations.
Requirements:
  • Must have ambulance experience as an EMT or Paramedic.
  • Supervisory experience preferred.
  • High School Diploma or equivalent required; Paramedic Certification preferred.
  • Effective oral and written communication skills, strong reasoning skills, and ability to work in a fast-paced environment.
Benefits:
  • Competitive hourly rate: $20.00 - $23.00 per hour.
  • Full-time schedule with 8-hour shifts and on-call requirements.
  • Health insurance and paid time off benefits.
How to Apply:

Interested candidates should submit their application, including a resume and cover letter, to [insert contact information].


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