EMT Operations Supervisor
18 hours ago
We are seeking a highly skilled and experienced EMT Ambulance Operations Supervisor to join our team at TLC Medical Transport LLC. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our BLS Ambulance division, ensuring that our patients receive the highest level of care and service.
Key Responsibilities:- Resolve issues and inquiries from field personnel regarding work assignments, vehicles, equipment, and other operational matters.
- Respond to emergency calls as part of the EMS system, providing quality care and meeting compliance standards.
- Develop and maintain coordinated teamwork between field crews to ensure seamless operations and high-quality patient care.
- Investigate and resolve customer service inquiries in a timely and professional manner.
- Approve or disapprove shift exchanges, ensuring that our operations run smoothly and efficiently.
- Maintain knowledge of all company policies and regulations, ensuring consistency in interpretation and application.
- Provide mentorship and guidance to new employees, promoting a positive and supportive work environment.
- Collaborate with the field training officers and clinical manager to identify opportunities for improvement and implement changes as needed.
- Act as a liaison between field personnel, operations management, and executive leadership, ensuring effective communication and collaboration.
- Oversee investigations and employee performance issues, ensuring that our operations are compliant with all relevant laws and regulations.
- Must have ambulance experience as an EMT or Paramedic.
- Supervisory experience preferred.
- High School Diploma or equivalent required; Paramedic Certification preferred.
- Effective oral and written communication skills, strong reasoning skills, and ability to work in a fast-paced environment.
- Competitive hourly rate: $20.00 - $23.00 per hour.
- Full-time schedule with 8-hour shifts and on-call requirements.
- Health insurance and paid time off benefits.
Interested candidates should submit their application, including a resume and cover letter, to [insert contact information].
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