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Pet Care Customer Support Specialist

2 months ago

Salt Lake, Utah, United States City Pet Club, Inc. Full time
Job Overview

If you have a passion for animal welfare, City Pet Club, Inc. offers an exciting opportunity for you. We are a premier facility dedicated to the boarding and daycare of pets, and we are in search of committed individuals to assist in the care of our furry guests.

As a Customer Service Representative, your primary role will be to assist clients by delivering comprehensive product and service information while addressing any technical concerns they may encounter.

Key Responsibilities:

  • Manage customer inquiries and address complaints effectively
  • Provide detailed information regarding our offerings
  • Diagnose and resolve product-related issues and customer concerns
  • Maintain accurate records of customer interactions and updates
  • Continuously enhance your knowledge of our evolving products and services

Required Qualifications:

  • Prior experience in customer service, sales, or related fields
  • Strong ability to establish rapport with clients
  • Effective prioritization and multitasking skills
  • Professional and positive attitude
  • Exceptional written and verbal communication abilities