Information Systems Educator
1 month ago
At Radiology & Imaging Specialists of Lakeland, we are seeking a highly skilled Information Systems Educator to join our team.
Job Summary:
The Information Systems Educator will be responsible for providing onboarding training and subsequent training on system enhancements, upgrades, and related workflows to physicians and staff utilizing adult learning theory.
Key Responsibilities:
- Establish and maintain positive relationships with teams across organizational lines.
- Demonstrate excellent communication skills, including written, verbal, and presentation capabilities in customer interactions and technical discussions.
- Must be computer literate and understand the integration of applications and their impact on business processes and operations.
- Ability to work independently and as part of a team, with strong attention to detail and the ability to meet deadlines.
- Develops an understanding of application functionality, reporting capabilities, interfacing, and integration associated with clinical applications.
- Collaborates with Clinical System Analysts to develop and maintain EMR and other related training content and materials.
- Applies concepts of adult learning theory and action learning in development and delivery of training via a variety of blended learning modalities.
- Develops comprehensive training strategy and manages project training requirements and scheduling of resources.
- Monitors and reviews the progress of end-user training by using questionnaires and through discussions with organizational managers and Project Managers.
- Provides leadership in resolving specific training problems, either on a one-to-one basis or in groups.
- Strong problem-solving and analytical skills, with the ability to identify and address issues and challenges related to the EMR system and related applications.
- Utilizes Radiology and Imaging Specialists ticketing system for documenting all troubleshooting, education, or work efforts.
- Reports and takes direction from the EMR Applications Supervisor and the Director of Informatics.
Qualifications and Skills:
- Maintain regulatory requirements, including all state, federal, and local regulations.
- Represent the organization in a positive and professional manner at all times.
- High School diploma or GED required.
- College Degree (AS, Diploma, B.A., B.S.) in a field of study such as information sciences, education, or a healthcare-related field OR a minimum of 3 years' experience in healthcare training (clinic, hospital, or health system), including clinical workflow and terminology.
- Must have experience providing training on an EMR or other clinical systems in a healthcare setting.
- Proficient in Microsoft Office Suite (Outlook, Excel, Word, OneNote, Teams, etc.).
Physical Requirements and Environmental Conditions:
- Position may require, at times, travel between associated clinics and off-site departments.
- Prolonged sitting or standing, frequent bending, stooping, or stretching. Normal vision range, hearing, and hand-to-eye coordination and manual dexterity; the ability to distinguish letters and symbols.
- May require lifting up to 50 pounds.
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